Communication prior to the sit was excellent and they were very accommodating i.e. being flexible under the pandemic circumstances. They understood that things could change and accepted any variations that could possibly occur. Luckily for us all went to plan but it was great to know, that if needed arrangements could be altered.
The induction meeting went well as both were attentive and even took additional notes as we discussed the requirements. We were very comfortable and confident that the house and pets were being left in very competent and capable hands.
Communication during the sit was exactly how we asked for i.e. a WhatsApp every three to four days.
We left them a few jobs to do around the grounds and outbuildings which they seemed more than happy to take on board. They were all completely by the time we got back to a high standard.
Upon our return they had cleaned the house throughout and prepared us a very welcoming evening meal. We passed a very enjoyable evening with them before they left early the following morning. The pets looked very happy and healthy. Our boy Chuma seemed to take to them extremely well considering he is normally a quite timid cat.
Overall a fantastic experience and we can honestly say we would welcome them back at any time. Safe onward travels.