Communication was excellent prior to arrival, and we felt instantly at ease with them both. We had arranged for Vanessa and Ian to arrive directly from a previous sit a couple of nights before our departure date, which worked perfectly as they were able to get to know the place at a relaxed pace and ‘handover’ was very smooth.
We left feeling confident that our home and animals were in safe hands, and returned to find the accommodation immaculate and animals perfectly content. The cats all greeted us affectionately when we returned (rather than being in a bit of a huff as they used to in the past, when we just had friends drop in daily to feed them), so we could tell that they had been given plenty of love and attention in our absence!
Vanessa kept in regular contact while we were away, which was very reassuring – I would say perfect levels of communication. We really enjoyed meeting Vanessa and Ian and would not hesitate to recommend them as experienced, caring and self-sufficient sitters. We very much hope that they will consider sitting for us again in the future!